Congratulations! As the proud owner of a fine Swiss timepiece, you are now responsible for the care of a piece of history. Think about it… even if you are purchasing a brand new timepiece, the actual concept and design of the movement inside the beautiful case has been many decades and in some cases centuries in the making. An item of this prestige deserves to be cared for appropriately.
One thing to keep in mind when you initially receive your timepiece is if you need to reset your date or time on your new timepiece: never use the quick set for setting the date between the hours of 9:00PM and 3:00AM. This could cause serious damage to your timepiece. To determine whether your watch is in AM or PM, pull the crown out fully and rotate the hands in clockwise direction. As you turn the hands watch for when the date changes. This will indicate when your timepiece is at midnight. From this point advance the hands past 3:00AM, adjust the crown to the position indicated by your instruction manual to now safely adjust your date. With complicated calendar timepieces this becomes increasingly important. It is also important to note that with perpetual calendar watches one should never advance the date beyond the current month day and year.
Two points to consider as you wear your new timepiece are what activities you will be doing while wearing your watch and what the environment is like. If you have an automatic winding or manual winding timepiece it is not recommended to wear them while golfing or playing tennis as the impact can jar the movement. Most (but not all) timepieces are water resistant to at least 30 meters so hand washing should not affect your timepiece. Keep in mind though that prolonged exposure to hotter water such as from a shower or a hot tub can cause the gaskets to expand and contract which may lead to water entering the case. Chronograph timepieces should never be operated under water with only a few exceptions.
For basic appearance a soft cloth is ideal for cleaning smudges and fingerprints off of the case and crystal. Although, there will come a time that through daily wear scratches may appear. Not to worry, most cases and bracelets can be refinished to appear as new. Depending on the textures and finishes, this will cost anywhere from $100.00 to $300.00. Metal bracelets can be removed periodically and cleaned as lotions and environmental elements can find their way in between the links. Animal leather straps will darken with time and care should be taken not to get them wet. Rubber straps are extremely durable and can be cleaned and rinsed with a mild soap and water. There are a few leather straps that are available that can be worn in the water.
Servicing of the movement of you timepiece should always be done through an authorized retailer or service center of the manufacturer. When battery changes are done on quartz movements, make certain the gaskets are inspected for integrity.
With proper care your timepiece will become a family heirloom that will last generations. If you have any questions about the care of your new timepiece, please contact us.